Welcome to Kashish Holidays. By booking any tour or holiday package through our website, you agree to the following Terms & Conditions. Please read them carefully before making a booking.
Booking of Our Tour Packages
- All tour bookings are subject to availability.
- A booking is considered confirmed only after full or partial payment is successfully received through our payment gateway.
- The details provided by you at the time of booking must be accurate and complete.
- The company reserves the right to refuse or cancel a booking in case of incorrect information or non-compliance with terms.
Amendment in Booking Tour
- Any request for changes in travel dates, destinations, hotels, or number of travelers must be made in writing or through official communication channels.
- Amendments are subject to availability and approval by service providers.
- Additional charges may apply depending on the nature of the amendment.
- The company is not responsible if amendments are not possible due to availability constraints.
Cancellation of Booking Tour
- Cancellation requests must be submitted in writing or through registered communication methods.
- The date of receipt of the cancellation request will be considered the cancellation date.
- No cancellation will be accepted after the tour has started.
Cancellation Charges
Cancellation charges depend on the time of cancellation before the departure date:
- More than 30 days before departure: Minimal or no cancellation charges
- 15–30 days before departure: Partial cancellation charges apply
- 7–14 days before departure: Higher cancellation charges apply
- Less than 7 days or no-show: No refund
- Exact charges may vary depending on hotels, airlines, and third-party service providers.
Payment Policy
- All payments must be made only through the official payment gateway available on our website.
- We do not accept cash or offline payments unless clearly mentioned.
- The company is not responsible for payment failures due to technical issues with banks or gateways.
- Booking confirmation is subject to successful payment.
Refund Policy
- Refunds, if applicable, will be processed after deducting cancellation charges.
- Refunds will be credited to the original payment method within 7–14 working days, depending on the payment gateway.
- No refund will be applicable for unused services or early departure from the tour.
Other Terms & Conditions
- Tour itineraries are subject to change due to weather, operational issues, or unforeseen circumstances.
- The company is not responsible for delays, cancellations, or losses caused by natural disasters, strikes, government actions, or third-party service providers.
- Travelers are responsible for carrying valid travel documents, IDs, visas, and insurance.
- Any damage to hotel property or transport will be the traveler’s responsibility.
- The company acts only as a facilitator for travel services and shall not be liable for personal injury, loss, or damage during the tour.
Contact Us:
Email ID: kashishholidays.sales@gmail.com
Customer Helpline No: +91 99982 84447
